Our Terms & Conditions
Welcome to Crait. These Terms & Conditions govern your use of our website and the purchase of products offered through our platform. By accessing our website or placing an order, you agree to be bound by these Terms & Conditions.
- About Crait
Crait is a brand offering food-grade ingredients, baking essentials, cooking ingredients, herbs, seasonings, and related products for home cooks, bakers, food enthusiasts, and businesses.
- Acceptance of Terms
By using this website, you confirm that you have read, understood, and agreed to these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using our website.
- Product Information
We strive to ensure that all product descriptions, specifications, images, and pricing information are accurate and up to date.
However:
- Product images are for illustrative purposes only.
- Actual packaging may vary from the images displayed.
- Minor variations in color, texture, or appearance may occur depending on the product.
- Product information should not be considered medical or professional advice.
- Pricing & Payments
- All prices displayed on the website are in Indian Rupees (INR) unless otherwise specified.
- Prices are subject to change without prior notice.
- Payment must be completed before order processing and shipment.
- We reserve the right to refuse or cancel any order due to pricing errors, payment issues, or suspected fraudulent activity.
- Order Acceptance & Cancellation
Once an order is placed, you will receive an order confirmation email or message.
Crait reserves the right to:
- Accept or reject any order.
- Limit quantities purchased.
- Cancel orders due to stock unavailability, incorrect pricing, or unforeseen circumstances.
If an order is cancelled after payment has been received, the applicable refund will be processed according to our Refund Policy.
- Shipping & Delivery
- Delivery timelines are estimates and may vary depending on location, courier availability, weather conditions, or other unforeseen factors.
- Delays caused by third-party logistics partners are beyond our direct control.
- Customers are responsible for providing accurate shipping information.
Crait shall not be liable for delays arising from circumstances beyond reasonable control.
- Returns, Refunds & Replacements
Returns, refunds, and replacements are governed by our Return & Refund Policy.
Customers are encouraged to review the policy before placing an order.
- Product Usage
Customers are responsible for using products according to the instructions provided on the packaging.
Crait shall not be held liable for:
- Improper storage of products.
- Misuse or unintended use of products.
- Allergic reactions resulting from individual sensitivities.
- Commercial applications beyond the intended use of the product.
Customers should review ingredient information carefully before consumption or use.
- Intellectual Property
All content on this website, including but not limited to:
- Logos
- Product images
- Graphics
- Designs
- Text
- Product descriptions
- Website layout
is the property of Crait and is protected by applicable intellectual property laws.
Unauthorized reproduction, distribution, modification, or commercial use of any content is strictly prohibited.
- User Conduct
By using our website, you agree not to:
- Violate any applicable laws or regulations.
- Submit false or misleading information.
- Interfere with website functionality or security.
- Attempt unauthorized access to our systems.
- Use the website for fraudulent activities.
- Limitation of Liability
To the maximum extent permitted by law, Crait shall not be liable for:
- Indirect or consequential damages.
- Loss of profits or business opportunities.
- Data loss.
- Service interruptions.
- Delays in delivery caused by third parties.
Our total liability shall not exceed the amount paid by the customer for the product in question.
- Third-Party Links
Our website may contain links to third-party websites for informational purposes.
Crait is not responsible for the content, policies, or practices of any third-party websites.
- Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.
- Modifications to Terms
Crait reserves the right to update, modify, or replace these Terms & Conditions at any time without prior notice.
Changes will become effective upon posting on this website.
- Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts located in [Indore, Madhya Pradesh].
